Privacy Policy
1. Data Controller
In accordance with the provisions of the General Data Protection Regulation (EU Regulation 2016/679) and the Ley Orgánica de Protección de Datos y Garantía de los Derechos Digitales, we inform users that the personal data they provide through this website will be processed by:
Company: KARACTER DESIGN STUDIO SL
NIF: B27677533
Registered office: Torres de aloha 705, 29660 Marbella, Spain
Email: info@karacterdesignstudio.com
Website: www.karacterdesignstudio.com
2. Purpose of Data Processing
Personal data collected through this website may be processed for the following purposes:
Website management
Purpose: Ensure the correct functioning, maintenance and security of the website.
Legal basis: Legitimate interest of the data controller.
Data processed: Technical and browsing data.
Retention period: For the time necessary to maintain the website functionality.
Contact form and inquiries
Purpose: Respond to user requests, inquiries, or communications sent through contact forms or email.
Legal basis: User consent.
Data processed:
Name
Email address
Phone number (if provided)
Message content
Retention period: Data will be stored until the request has been resolved or for a maximum of 12 months.
Customer management and purchase processing
Purpose: Manage purchases made through the website, including order processing, billing, shipping, and customer service.
Legal basis: Performance of a contract.
Data processed:
Name and surname
Billing address
Shipping address
Email address
Telephone number
Payment information (processed through secure payment providers)
Retention period: Personal data will be retained for the time necessary to fulfil contractual obligations and comply with applicable legal obligations, including tax regulations (generally 6 years).
Commercial communications
Purpose: Send information about services, news, promotions, or updates related to KARACTER DESIGN STUDIO SL.
Legal basis: User consent.
Users may withdraw their consent at any time.
Retention period: Until the user withdraws consent.
Legal compliance
Purpose: Comply with legal obligations applicable to the company.
Legal basis: Compliance with legal obligations.
Retention period: Personal data may be retained for the periods established by applicable legislation.
3. Data Recipients
Personal data may be shared with third parties when necessary for the provision of services or to comply with legal obligations.
Examples include:
Payment service providers
Logistics or shipping companies
Technology service providers (website hosting, analytics tools)
Some services used on the website, such as Google Analytics provided by Google LLC, may involve the processing of data by third parties.
In certain cases, these services may involve international data transfers outside the European Economic Area, which will always be carried out in accordance with applicable data protection regulations.
4. Data Subject Rights
Users have the right to:
Access their personal data
Request rectification of inaccurate data
Request erasure of their data
Request restriction of processing
Object to the processing of their data
Request data portability
Withdraw consent at any time
To exercise these rights, users may send a request including their name, a copy of their identification document, and the request they wish to make to:
KARACTER DESIGN STUDIO SL
Zumaya Torres de aloha 705, 29660 Marbella, Spain
or by email to:
Users also have the right to file a complaint with the Spanish supervisory authority:
Agencia Española de Protección de Datos
https://www.aepd.es
5. Data Security
KARACTER DESIGN STUDIO SL adopts the necessary technical and organisational measures to ensure the security, integrity, and confidentiality of personal data, preventing unauthorized access, alteration, disclosure, or destruction.
6. Cookies
This website uses cookies to improve user experience and analyze website traffic.
For detailed information about the cookies used on this website, please consult the Cookie Policy.
7. Social Networks
KARACTER DESIGN STUDIO SL maintains profiles on social networks such as:
The purpose of these profiles is to inform users about the company’s activities, services, and updates.
Users interacting with these profiles are subject to the privacy policies of the respective social network platforms.
8. Changes to this Privacy Policy
KARACTER DESIGN STUDIO SL reserves the right to modify this Privacy Policy in order to adapt it to new legislation or changes in website activities.
Users are encouraged to review this policy periodically.
Last updated: June 2026